Charles
Skipper and Lansford Bell wrote back in 2008 that “there is a realization that
the leadership development process takes years to produce results (Rubin et
al.2002). In too many cases good technical people have been promoted to senior
positions requiring people-oriented leadership and management skills that they
were ill prepared to provide. Rubin reported on a survey that indicated only 18
percent of the construction industry executives surveyed had any formal
personnel management or leadership training,” (p.77).
Now
many may argue that a survey in the construction industry isn’t a fair
representation of the leadership development that technologists get within
other industry groups. But one thing that appears true over the decades, maybe
even centuries is that technologists do their jobs because they enjoy working
with ‘widgets’ and aren’t naturally keen to be working with other people – i.e.
the main traits of effective leadership aren’t behaviours or tasks they
actually relish.
Robert Fulmer and Bryon Hanson wrote in the Wall Street Journal in 2010 that "helping tech professionals see the value in leadership can be difficult. Technologically oriented people often get more personal satisfaction out of designing and building new products and services than they do out of managing people. As a result, they may be reluctant to give up hands-on involvement in day-to-day projects. To fix this, tech companies need to create a corporate culture in which leadership is rewarded and respected as much as technical expertise.
Self-image
also plays a role in a leader's effectiveness. Managers who see themselves
primarily as technical experts are less likely to spend time developing
subordinates than those who see leadership as their main role. In addition,
most people will listen differently to feedback from a person they view as a
team leader as opposed to someone they view as a technical colleague.”
Many
smart organisations have two development streams for their technical staff; one
that allows technological experts to develop into leadership roles should that
be their career aspiration (or at least a development and succession planning
that gives them the opportunity); and a second stream that allows technical experts
to stay in their technical roles, but without losing out on the respective
grading and salary increases that they deserve.
Because
technical employees are analytical by nature Robert Fulmer and Byron Hanson
mention that “our research suggests that one of the best ways to compel tech
leaders to improve their leadership skills is to measure things such as the
thoroughness with which they try to advance the careers of their subordinates.
Measurement may be as simple as calculating the percentage of a manager's
direct reports with completed performance reviews or succession plans. Or it
may include more sophisticated analysis of employee surveys aimed at comparing
the environments created by various leaders in a firm.”
Developing
technologists into leaders involves employee engagement from the day they join
your organisation and in some respect starts before that during the interview
process when you ideally get a grasp for their career aspirations (both in the
short and long term) and the elements of business that excite them.
Then
it’s a matter of engaging with your techie audience and one way to do that is
to ensure you already have well-grounded technologists who have become highly
effective leaders in your organisation and who can coach and mentor selected
techies as they have the respect of the employees throughout the organisation.
Not
everyone wants to lead – but in the technology sphere, leadership and what it
entails can be really badly misunderstood – where leadership is perceived as a
hands-off, administrative role rather than a dynamic, strategic and innovative
role that can give any self-respecting techie all the excitement they crave –
and help take the organisation and its employees to new heights in respect of
innovation and growth.
References:
Fulmer,
R.M. and Hanson, B. (2010). Do Techies Make Good Leaders? They can, but
developing their skills definitely poses challenges. [On-line: http://online.wsj.com/news/articles/SB10001424052748704548604575097531072898668]
Skipper,
C.O. and Bell, L. (2008). Leadership Development and Succession Planning. Leadership
& Management in Engineering. Vol. 8 Issue 2, p.77-84.
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