Strategy is one of those business phrases, a bit like
Leadership, that can be on everyone’s lips as a key business topic – but when you
ask what strategy actually is, you can end of with a lot of fancy words and
waffle, that doesn’t define anything - except that the person hasn’t a real
clue what the subject is about.
First and foremost strategy is nothing without
implementation – and that means effective, efficient and successful
implementation.
Many organisations have ‘collections’ of strategic
documents, analysing this and recommending that, which never get implemented –
these documents are often either generated internally after a few nights away
at a luxury conference centre or generated for a hefty fee by less than
scrupulous consultancies that use the organisations knowledge to develop a
‘future’ that the organisation hasn’t a hope
in hell of achieving – because they’ve analysed a future state without matching
the implementation requirements against the current skills, productivity, cash
flow, and other ‘real’ constraints….creating a fictitious masterpiece.
When business people talk about strategy, why do they many
only talk about the plan and not about the results of the implementation?
Strategic planning without implementation is a waste of time and resource.
There are various strategic models that are ‘punted’ as
offering the best approach to the ‘strategic processes’, including; Michael
Porter’s – Five competitive forces that shape strategy; Strategic mapping
models; Six Sigma (and the several variants of the programme) and the concept
of Strategic herding which many follow blindly….
All of these models offer a valuable insight to the
strategic process but none of them give a blue print for successful
implementation. It’s assumed that organisations will take care of this last
little bit themselves. But this last little bit is dependent on the leadership
accurately recognising their skills and expertise, and accurately identifying
what skills they may have to ‘recruit’ to successfully reach their strategic
goals.
It appears obvious – but in practice is a lot harder than you
might think, as it requires the
leadership to admit that they have developed the right strategic plan for their
organisation, but that they don’t currently have some of the core skills they
will need to reach their goal. This can prove to be the biggest stumbling block
an organisation can have. Because they’ve developed the strategy, they often
find it hard to admit they aren’t geared to achieve it – seeing this as a
failure. All it means is that sometimes if you can dream it you’re going to
need some other skills to achieve it.
For strategy to be truly beneficial it must deal with;
1)
The systematic identification of emerging
opportunities and threats;
2)
Preparedness to meet change;
3)
Risk assessment and analysis;
4)
The specification of sustainable competitive
advantage;
5)
Improved communication among executives,
management and staff;
6)
Prioritising of strategies;
7)
Reduction of conflicts between individuals and
departments;
8)
The involvement of all levels of management in
the planning process;
9)
More appropriate allocation of scarce resources;
10)
Consistency of approach across the organisation;
11)
Developing and following through on a detailed,
flexible implementation plan.
The primary responsibility business leaders have is to
develop organisations that will be more successful tomorrow than they are
today, (Harper and Glew, 2008). To the frustration of executives and employees
alike, many firms get caught in a performance rut that prevents them from
reaching their true potential.
Implementation has too often been considered a strategic
afterthought, possibly because some consider execution less ‘glamorous’ than
formulating vision and strategic content. In fact the main cause for executive
job turnover is the failure to execute strategy. There is a big difference
between formulating strategy and executing it.
Many businesses need to shift from relying on superior
strategy to developing superior strategic implementation capabilities.
Ineffective implementation can cripple a business, as the needed strategy goes
wanting. So while we often think of the strategic planning process as a core
competency, I propose that implementation expertise and capability is an
equally important entity for creating and maintaining a sustainable competitive
advantage.
“Effective implementation of an average strategy beats
mediocre implementation of a great strategy every time” (Sterling, 2003).
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