In
a brilliant 2012 article Katherine Holt and Kyoko Seki highlight how people
everywhere are asking what it takes to be an effective global leader in the 21st
Century. In the past, they tended to look at the United States for guidance,
but those days are gone. Although US-based organisations and consulting firms
still have disproportionate influence through the competency models they
promulgate, many of those models are under siege, particular those that
idealise a particular type of leader.
They
also found eight that were universally undesirable including asocial,
non-cooperative, egocentric and dictatorial.
Interestingly
they found thirty-five traits that were culturally contingent, including enthusiastic,
logical, micromanager and risk taker.
As
Holt and Seki highlight “with all the shifts happening in the world and in our
workforce, we need new types of global leaders to help organisations navigate
the complexity of change. We need to collaborate with other disciplines to
create leadership models and training tools that will equip global leaders to
master new challenges. We also need to step up as global leaders ourselves,”
(p.34).
Holt
and Seki argue that four shifts are required to help shape effective global
leaders;
1) Cultivating
the ‘being’ dimension of human experience. Where ‘doing’ is what we do, while
‘being’ is who we are, which is experienced by others as the atmosphere we
create. Inter-culturalists estimate that as much as 93% of message
interpretation relies on nonverbal channels. Where cultivating the being
dimension requires us to get in touch with our identity as well as our
energetic presence, and then behaving in more congruent and authentic ways.
2) Developing
multicultural effectiveness. While there is no consensus about what
intercultural effectiveness means, it involves the ability to communicate
effectively and appropriately in intercultural situations, along with adapting
one’s behaviour to each cultural context – and it also involves appreciating
differences and being humble about what we do not know.
3) Appreciating
individual uniqueness, in the context of cultural differences. It is well
documented that national cultures differ on various dimensions. For example,
the United States is high on individualism and low on long-term orientation,
whereas Japan is high on both masculinity and uncertainty avoidance, and low on
individualism. Leaders must pay attention to the uniqueness of each individual
to understand and take advantage of their motivation. Where we need to adopt a
holistic perspective that focuses on someone completely, not just their job or
country of origin; but we must try to understand each person’s unique strengths
as well as their multi-layered cultural identities.
4) Becoming
adept at managing paradoxes. According to an article in the Academy of
Management Review, Wendy Smith and Marianne Lewis describe paradoxes as
‘contradictory yet interrelated elements that exist simultaneously and persist
over time’.
Katherine Holt and Kyoko Seki identified ten
paradoxes facing global leaders;
a) Strategic and Operational;
b) Take Charge and Empowering;
c) Results and Relationships;
d) Listening and Expressing;
e) Global and Local;
f) Common Group and Uniqueness;
g) Open Minded and Decisiveness;
h) Consistency and Versatility;
i) Humility and Confidence;
j) Doing and Being.
These paradoxes are not just unique to global
leaders, in fact many leaders struggle with results and relationships; and
listening and expressing. But Katherine and Kyoto’s main point is that “we
should try to understand how paradoxes play important roles in our own cultures
and organisations and then find ways to strengthen people’s paradoxical mindset
and capabilities to deal with them.”
What’s fascinating in this debate about the future
of global leadership, is that one could be fooled at thinking this is something
new, but ‘we’ have been involved in global trade for centuries and there are
many successful global leaders around today – and maybe to save a bit of time
we should ask today’s global leaders about what they have learned about ‘success’
in the job – the do’s and don’ts.
We sometimes feel the need to develop something from
scratch when the ‘blueprint’ already exists. Also we can sometimes think too
deep about the topic losing sight of the simplicity of leadership in its rawest
form – which is about motivating employees to follow you towards a predetermined
vision in the most optimal way; and hence as the leader or potential leader asking
yourself – in my current context what do I need to do and what do I need to
learn to allow me to reach that goal.
In conclusion Katherine Holt and Kyoko Seki mention
that “the world has a desperate need for better global leaders to navigate all
the complex and ambiguous challenges that lie ahead. And professional educators
must take responsibility for creating better global leaders in our
organisations – starting with developing ourselves as global leaders,” (p.37).
References
Holt, K. and Seki, K. (2012). Global Leadership
Begins With Learning Professionals. Training and Development, May, p.33-37.
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